The good news: Things are reopening in a hurry. The bad news: It is tough to keep track of all the update and changes in individual states and municipalities as we get back to business. American Express Global Business Travel's Travel Vitals, with data powered by Riskline, surveys where your group…
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Forget what you know about how the travel industry rebounds from crises. Traditionally, though 9/11, the Great Recession and other disruptive events, corporate gatherings and group business travel has flown in to the save the day. COVID-19 isn't necessarily Kryptonite for the MICE market, but as…
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For better or worse, anecdotal evidence has been a precursor to trends in the events and hospitality industries throughout the pandemic. Finally a year later! the whispers before the numbers foretell some well-needed good news. Vaccines are being distributed to millions every day; states are lifting…
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It's safe to say virtual attendees are going to be naturally envious of the in-person crowd. Human nature compels us to want to gather to share experiences. In other words, planners, sponsors and hosts have little to fear about a virtual production taking away the need to come together. But there…
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Curating content for an in-person and remote audience is too much for one person. The technology and methodology for producing omnichannel events is not new. In fact, you've witnessed it on an everyday basis for most, if not all, of your life. Each nightly news broadcast is essentially an…
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There is already so much information online, compounded by the seven-plus months we've relied on Zoom, e-mail and chat apps to communicate. Additionally, it's estimated that the average professional receives 147 emails per day in their inbox alone. How do you break through all the noise when…
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In challenging times, leaders need to reach employees' inner hopes to push for peak performance During a major labor dispute in 1980, Gary Hernbroth was a young pup at the Westin St. Francis San Francisco on Union Square. One night, he had a mission: dump out the trash. The hotel's assistant…
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Chef Thomas Connell brings passion to each meal, upping the experience for all of his guests. As a child, Chef Thomas Connell, vice president of culinary at Fontainebleau Miami Beach, always looked forward to visiting his grandparents' home in Solvang, California. His grandfather would be…
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Two leaders in the hospitality industry discuss what goes into becoming an inspirational executive. When looking to hit the right leadership note, it's worth taking a cue from Billy Joel. Toward the end of his famous, "You're Only Human (Second Wind)," Joel can be heard laughing after messing up…
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Sarah Soliman Daudin discusses how she learned to adapt on the fly, and what other event professionals can learn from her experience. Sarah Soliman Daudin, DES, president and CEO of Soliman Productions, describes herself as small and feisty. As such, she was not going to let a little thing like…
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