Safe Meetings

As meeting planners and hospitality professionals, our first priority has, and always will be, taking care of the safety, well-being, and health of our attendees. To that end, ALHI is committed to providing guidelines, tools and best practices to assist our colleagues in planning safe and engaging meetings as we all continue to navigate COVID-19.

As we bring meetings back, it is of the utmost importance that we are all up-to-date in regards to Centers for Disease Control and Prevention (CDC) and World Health Organization (WHO) guidelines, and that we design events that take these guidelines and protocols into account. We also sourced the diligent work of the Events Industry Council (EIC) APEX COVID-19 Business Recovery Task Force.

The guidelines provided here are a result of nine face-to-face events in cities across the U.S. since July 2020, planned and executed by Katie Bohrer, CMP, ALHI Vice President, Meeting Design & Experience. We are committed to updating these guidelines as CDC and WHO guidelines evolve so we can be sure to maintain the highest level of compliance and safety considerations in our meetings.

As we continue to navigate COVID-19, here are two rules of thumb to keep in mind for every event:

  • Ensure a minimum of six feet of distance in all furniture set ups, meal functions, session designs, line queues and elevators
  • Provide signage throughout the venue and in meeting spaces that reminds the group of guidelines, mask protocols and a minimum of six feet distancing

Peggy Fritz, an Events Services Supervisor at Toyota North America, attended the ALHI Back to Business Experiential Forum at Omni Dallas Hotel in August. "We're in this to build trust and confidence as we return to face-to-face events, and as we have our planning groups, and our agencies and our hotel partners working together, a lot more of these simple but really impactful ideas will come to the surface and benefit everyone."

Proactive Event Communications

Thorough and transparent communication fosters confidence, understanding and accountability amongst attendees. As an industry, we know that timely and thorough communication fosters attendee confidence and understanding, and a shared accountability for the meeting pro...
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Socially Distanced Meeting Design Ideas

Physically distanced (socially distanced) meeting design can be innovative and attractive while increasing attendee engagement.  Designing physical distance into your event spaces allows your attnedees to sit back and engage in the event content, rather than worr...
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Individualized Food Service & Receptions

Plan ahead to make culinary events and receptions safe, comfortable and enjoyable for all attendees. Integral parts of any event is dining and receptions. Not only are they terrific ways to network, but to relax after a day filled with meetings. The pandemic has put a...
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Safety Practices in Rental Cars & Ride Shares

How rental car agencies and ride share companies are keeping travelers safe. Safety in the meetings experience equals safety across the entire travel journey. At ALHI, we understand that information is power. For months, ALHI has been laser-focused on gathering best...
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Health & Safety Protocols in Hotels & Resorts

How hotels and resorts are keeping guests safe. When the pandemic hit, our hotel and resort partners began to work together to understand the necessary means to ensure guest safety and satisfaction. Task forces were formed, information was shared openly and freely and...
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